Privacy Policy

Introduction

This Privacy Policy ("Policy") is issued by RJBet77 ("Company", "Platform", "we", "us", "our"), the operator of the online sports betting and gaming platform accessible at https://rjbet77.cam ("the Website"). It sets out how we collect, process, use, store, protect, and share personal data in connection with your use of our services.

This Policy applies to all users of the RJBet77 platform, including registered account holders, prospective users who visit the Website without registering, and individuals who contact our support team. It governs personal data collected through the Website, associated mobile platforms, customer support interactions, and any other channel through which RJBet77 engages with users.

By registering an account or otherwise accessing RJBet77's services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any aspect of this Policy, you should not create an account or use our services.

We may update this Policy periodically. The most current version will always be available at https://rjbet77.cam/privacy-policy, and the effective date will be displayed at the top of this page.

Definitions

For the purposes of this Policy, the following terms shall have the meanings set out below:

Data We Collect

RJBet77 collects personal data through multiple channels. The categories of data we collect, the context in which collection occurs, and the primary purpose of each category are set out below.

3.1 Registration Data

When you create an account, we collect: full legal name, date of birth, email address, mobile phone number, residential address (including city and postcode), preferred username, and account password (stored in hashed form only — we never store plaintext passwords).

3.2 Identity Verification (KYC) Data

In order to verify your identity and age, and to comply with anti-money-laundering (AML) obligations, we may collect: copies of government-issued photo identification (Malaysian MyKad, passport), proof of residential address (utility bill, bank statement), and in connection with high-value transactions, source-of-funds documentation. KYC documents are stored with heightened security controls and access is restricted to authorised compliance personnel.

3.3 Financial Transaction Data

We collect records of all deposits, withdrawals, and in-platform transactions associated with your account, including payment method identifiers (e-wallet IDs, last four digits of bank account numbers), transaction amounts in MYR, timestamps, and transaction reference numbers. We do not store full card numbers, CVV codes, or full bank account numbers.

3.4 Platform Usage Data

We collect data about how you use the RJBet77 platform, including: betting and gaming history, login timestamps and session durations, game types accessed, promotional offers claimed, and navigation patterns within the platform. This data is used for account management, fraud detection, responsible gambling monitoring, and platform improvement.

3.5 Technical and Device Data

When you access RJBet77, our systems automatically collect certain technical data, including: IP address, device type and operating system, browser type and version, screen resolution, time zone setting, and referring URL. This data supports fraud prevention, security monitoring, and platform optimisation.

3.6 Communication Data

If you contact our customer support team via live chat or email, we retain records of those communications for quality assurance, dispute resolution, and training purposes. Support interaction records are stored for a minimum period of 24 months.

How We Use Your Data

RJBet77 uses personal data only for defined, legitimate purposes. The primary purposes for which we process personal data are as follows:

RJBet77 does not use personal data for automated decision-making that produces significant legal effects without human review. Where automated systems flag an account for fraud or responsible gambling concern, a human review is conducted before any consequential action is taken.

Legal Basis for Processing

RJBet77 processes personal data on one or more of the following legal bases:

• Contract Performance: Processing necessary to establish, perform, or terminate the contractual relationship created when you register an account and use our services.
• Legal Obligation: Processing required to comply with applicable legal or regulatory requirements, including anti-money-laundering laws, age verification obligations, and financial record-keeping requirements.
• Legitimate Interest: Processing conducted for RJBet77's legitimate business interests — including fraud prevention, platform security, responsible gambling monitoring, and service improvement — where those interests are not overridden by your data protection rights.
• Consent: Processing carried out on the basis of your freely given, specific, and informed consent — primarily in connection with marketing communications. You may withdraw consent for marketing at any time without affecting the lawfulness of prior processing.

Data Sharing

RJBet77 does not sell your personal data to any third party. We share personal data only in the following circumstances, and only to the extent necessary:

6.1 Payment Service Providers

To process deposits and withdrawals via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB Bank, Public Bank, Hong Leong Bank, and cryptocurrency network processors, we share relevant transaction data with licensed payment service providers. These providers operate under data processing agreements that restrict their use of your data to the processing purpose only.

6.2 Identity Verification Providers

For KYC verification purposes, identity document data may be shared with specialist third-party verification providers who are contractually bound to process that data only for the verification purpose and to apply equivalent security standards to those we maintain.

6.3 Legal and Regulatory Authorities

RJBet77 may disclose personal data to competent legal, regulatory, or law enforcement authorities where required to do so by applicable law, court order, or regulatory directive. In such cases, we will disclose only the minimum data required to satisfy the legal obligation.

6.4 Business Continuity

In the event of a merger, acquisition, restructuring, or sale of all or part of RJBet77's business, personal data held by the Company may be transferred to the acquiring entity, subject to the incoming entity being bound by equivalent data protection obligations. Users will be notified of any such transfer in advance where practicable.

Data Retention

RJBet77 retains personal data for the periods set out below, after which data is securely deleted or irreversibly anonymised:

• Active Account Data: Retained for the lifetime of your account and for a minimum of five (5) years following account closure, to satisfy anti-money-laundering record-keeping obligations.
• KYC Verification Documents: Retained for a minimum of five (5) years from the date of account closure or the date of the last transaction, whichever is later.
• Transaction Records: Retained for a minimum of seven (7) years for financial audit and compliance purposes.
• Support Communication Records: Retained for a minimum of twenty-four (24) months from the date of each interaction.
• Marketing Consent Records: Retained for the duration of the consent period plus two (2) years to evidence compliance.
• Anonymised Usage and Analytics Data: May be retained indefinitely as it cannot be used to identify any individual.

Following the expiry of the applicable retention period, data is deleted or anonymised within a reasonable operational window, typically within 30 to 60 days of the retention period end date.

Security Measures

RJBet77 implements a multi-layered information security framework to protect personal data against unauthorised access, disclosure, alteration, and destruction. Key security measures include:

• 256-bit SSL/TLS encryption for all data in transit between user devices and our servers.
• AES-256 encryption for sensitive data stored at rest, including KYC documentation.
• Password hashing using bcrypt or equivalent cryptographic algorithms — plaintext passwords are never stored.
• Role-based access controls limiting staff access to personal data to those with a demonstrated operational need.
• Two-factor authentication (2FA) available to all account holders and mandatory for administrative platform access.
• Continuous automated monitoring of network access patterns for anomaly detection.
• Periodic third-party security penetration testing and vulnerability assessments.
• Documented incident response procedures with defined timelines for breach notification.

Cookies & Tracking Technologies

RJBet77 uses cookies and similar tracking technologies to operate, secure, and improve the platform. Cookies are small text files stored on your device when you access the Website.

9.1 Essential Cookies

These cookies are strictly necessary for the platform to function. They enable session management, account authentication, and security features such as CSRF protection. These cookies cannot be disabled without rendering the platform inoperable.

9.2 Performance and Analytics Cookies

These cookies collect anonymised data about how users interact with the platform — including pages visited, time spent, and errors encountered — to help us improve performance and usability. Data collected through these cookies does not identify individual users.

9.3 Functional Cookies

These cookies remember your preferences, such as language settings, display preferences, and previously entered information to streamline your return visits. They are not strictly essential but improve the quality of your experience.

9.4 Marketing and Retargeting Cookies

RJBet77 does not use third-party advertising networks or retargeting cookies that track your behaviour across other websites. Any cookies set by RJBet77 for promotional purposes operate solely within the RJBet77 platform domain.

9.5 Cookie Management

You may control and manage cookies through your browser settings. Note that disabling essential cookies will prevent access to account-protected areas of the platform. Your cookie preferences for non-essential cookies may be updated at any time via the cookie settings available on the platform.

Your Rights as a Data Subject

As a user of RJBet77 and a data subject, you hold the following rights with respect to your personal data. Requests to exercise any of these rights should be submitted to our support team via live chat or by email to [email protected] (plain text — not a link). We will respond to verified requests within thirty (30) calendar days.

Minors and Age Restrictions

RJBet77's services are strictly restricted to individuals aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Registration and account creation require an affirmative age declaration, and identity verification is used to enforce this requirement.

If RJBet77 becomes aware that personal data has been collected from an individual who is under 21 years of age, that account will be immediately suspended, all associated data will be reviewed, and the relevant personal data will be deleted unless retention is required by legal obligation. Any deposits made by an underage account holder will be returned in accordance with our underage account handling procedures.

Parents and guardians who believe a minor may have registered an account on RJBet77 are urged to contact our support team immediately via live chat or email at [email protected] (plain text — not a link).

Third-Party Links and Integrations

The RJBet77 platform may contain references to or integrations with third-party services, including payment processors, game providers, and analytics tools. These third parties operate under their own privacy policies, which govern the processing of any personal data they collect directly.

RJBet77 is not responsible for the privacy practices of third-party services, and this Policy does not apply to data collected directly by those parties. Where we engage data processors — parties who process data on our behalf — we ensure they are contractually bound to process that data only under our instructions and to maintain security standards at least equivalent to our own.

We do not embed third-party advertising tags, social media tracking pixels, or cross-site tracking scripts that would transmit your behavioural data to external advertising networks.

Changes to This Privacy Policy

RJBet77 reserves the right to update, amend, or replace this Privacy Policy at any time. Material changes — those that significantly affect how your personal data is used or your rights as a data subject — will be communicated to registered account holders by email and/or via a prominent notice on the Website prior to the effective date of the change.

The date of the most recent revision is displayed at the top of this Policy. We encourage you to review this Policy periodically to remain informed of how we handle your personal data. Your continued use of the platform following notification of a material change constitutes acceptance of the revised Policy.

Where a proposed change requires fresh consent — for example, a new processing purpose not covered by your existing consent — we will seek your explicit consent before proceeding with that new processing activity.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way RJBet77 processes your personal data, please contact our Data Privacy team using the following channels. Note that the email address below is provided as plain text and is not a clickable link.

When submitting a rights request, please include your full registered name and the email address associated with your RJBet77 account so we can locate your data and verify your identity before processing the request. This Privacy Policy was last updated on 1 January 2026.